Privacy Policy

Last updated: November 8, 2026

Who we are

DigitalBaloch ("DigitalBaloch", "we", "us") is a digital marketing and AI agency that helps local service businesses, mainly in the United States, with local SEO, website development, AI automation, AI chatbots, AI consulting, lead generation and CRM, content marketing and SEO reporting. This Privacy Policy explains what information we collect through www.digitalbaloch.com (the "Website") and what we do with it.

Information we collect

We collect only the information needed to run the Website and respond to you:

• Information you give us. When you submit the contact or consultation form, we receive your name, email address, business type, the service you are interested in, and any message or website address you choose to include. If you contact us by email, phone or WhatsApp, we receive the details you send.
• Chatbot conversations. If you use our AI assistant, we process the messages you type so it can reply. Please do not share sensitive personal, financial or health information in the chat.
• SEO tool inputs. Our free SEO tools may process website addresses, keywords, text and meta tags that you enter, so they can return results. Tool inputs should be public business information, not private data.
• Technical information. Like most websites, our servers and security systems may record your IP address, browser and device type, pages requested, referring page, and date and time. We use this to keep the Website secure, prevent abuse and fix problems.
• Cookies and similar technologies. The Website may use cookies or local storage that are needed for security and basic features, and, if we enable them, analytics tools that help us understand how the Website is used. You can block or delete cookies in your browser settings; some features may not work as well if you do.

How we use information

• To reply to enquiries, prepare proposals and deliver the services you request.
• To operate, secure and improve the Website, the SEO tools and the chatbot.
• To send service-related messages and, where permitted, occasional updates you can opt out of at any time.
• To detect and prevent spam, fraud and misuse (for example through rate limits and form protections).
• To meet legal obligations and protect our rights.

We do not sell your personal information, and we do not share it for third-party advertising.

How we share information

We share information only with service providers who help us run the Website and our business, and only as needed for those tasks. These include website hosting and content delivery, email delivery, backup and security services, analytics (if enabled), and AI service providers that power the chatbot. These providers are required to protect the information they handle. We may also disclose information if required by law, to enforce our terms, or to protect the rights, safety or security of DigitalBaloch, our clients or others. If our business is ever sold or reorganised, information may be transferred as part of that transaction.

International data transfers

DigitalBaloch is operated from Pakistan and serves clients in the United States and elsewhere. Our service providers may process data in other countries, including the United States. By using the Website or contacting us, you understand your information may be transferred to and processed in countries whose data protection laws differ from those where you live.

How long we keep information

We keep enquiry and client information for as long as needed to respond to you, provide services and meet legal, accounting and security needs, and then delete or anonymise it. Chatbot and tool inputs are kept only as long as needed to provide the feature, troubleshoot problems and prevent abuse.

Security

We use reasonable technical and organisational safeguards, such as encrypted (HTTPS) connections, access controls, security headers, rate limiting and regular backups. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

Depending on where you live (for example, under certain U.S. state privacy laws such as the California Consumer Privacy Act), you may have the right to ask what personal information we hold about you, to request a copy, correction or deletion, to opt out of the sale or sharing of personal information (we do not sell or share it), and not to be treated unfairly for exercising these rights. To make a request, contact us using the details below. We may need to verify your identity before acting on a request. You can also unsubscribe from any marketing email using the link in the message or by emailing us.

Email and messaging

If you contact us for services, we may email or message you about your enquiry. Any commercial emails we send will identify us, include a way to opt out, and honor opt-out requests promptly, consistent with applicable laws such as the U.S. CAN-SPAM Act.

Children

The Website is intended for business owners and professionals and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Third-party links

The Website may link to other sites, such as social media profiles, WhatsApp or review platforms. We do not control those sites and are not responsible for their privacy practices. Please read their policies before sharing information.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it last changed. Continued use of the Website after an update means you accept the revised policy.

Contact us

Questions about this Privacy Policy or a privacy request:

Email: hello@digitalbaloch.com
Phone and WhatsApp: +92 370 3465185
Business location: Turbat, Balochistan, Pakistan